Tell us what is going on and our support team will get back to you within 2 working days. Real people read every message.
Report from inside the app
Report & Block on a profile stops contact right away, then tell us here.
We reply to the email address you give us.
The quickest answers to what people ask most.
Open the app, go to Profile → Settings → Delete account. This removes your profile, photos, matches, and chats. If you cannot sign in, email us from your registered address and we will delete it for you.
Payments confirm within a few minutes. If it has been longer, send us the date, amount, and the payment reference from your bank or Razorpay message, and we will sort it out.
Refund eligibility and timelines are set out in our Refund Policy. For a booking that did not go ahead, contact us with the booking details.
Use Report and Block on their profile or in the chat — that stops all contact immediately. Then tell us here, with their name and roughly when it happened, so our team can act on the account.
Bookings are paid only after the companion accepts. If a session did not happen or something went wrong, contact us with the booking date and the companion name before the session auto-completes.
Check that the number is correct and has network. Wait for the timer and use Resend. If it still does not arrive, email us with your mobile number and we will look into it.
Still stuck?
Email zingdates2026@gmail.com from your registered address and include your mobile number — it helps us find your account.